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Before you sit down to play

Spinamba Casino Responsible Gambling and Self-Exclusion Tools

Only from 18+, and every Spinamba Casino account already carries deposit limits, loss limits, session time limits, a cooling-off period and self-exclusion.

Set your limit
Your first minute here

The Facts That Keep Play in Its Place

Short answers first, because that is how Spinamba Limited prefers to explain things.

Minimum age

18+

Regulator

Malta Gaming Authority, MGA/B2C/748/2019

BetStop

BetStop

National Gambling Helpline

1800 858 858

Support email

[email protected]

The tools you hold

Limits and Pauses Inside Your Account

A ceiling on what goes in

It caps how much you can pay in over a period you choose. Switch it on before you start playing, not after a session has gone further than you wanted.

Loss before play, not after

It stops play once your losses reach the figure you chose. Turn it on when you want the session to end at a point you decided calmly, not in the moment.

Knowing when to step away

It reminds you when you have been at the tables for a stretch you picked. Set it if you lose track of time once you are absorbed in games.

Just needing a break?

It gives you a break from the account for a set stretch, without closing anything. Choose it when you want distance but not a permanent step.

A closed door, not a pause

It locks you out of your account for a period you select, and the decision is made once. Take it if the breaks are not holding and you want the door firmly shut.

Five short steps

How Do You Set a Limit in Your Account?

This settles where the tool lives and what to confirm before you leave the page.

  1. 1

    Opening your profile

    Sign in with your email address and open your profile area. Check that you are in the right account before you change anything.

  2. 2

    Where do the tools sit?

    Look for the responsible gambling tools rather than the payment or bonus pages. One section holds every limit and pause together.

  3. 3

    Pick the tool that fits

    Pick deposit, loss or session time, depending on what you want to hold back. Choose the one that matches the habit you have noticed.

  4. 4

    How long should it last?

    Decide how long the limit should run and confirm it. Think about the stretch ahead, not only tonight.

  5. 5

    Save, then look again

    Save the setting, then open the section again to see the figure shown. If it is not there, contact support before you play.

The evening you decide to stop

From a Short Break to a Closed Door

By the end you will know which break fits the moment before you use it.

Need a Few Quiet Days?
A pause is a break of hours or days, set inside your own account. It stops deposits and play for the period you choose, then lifts on its own. Start it in the account settings whenever you want.
A Break That Stays Closed
Longer than a pause, this closes access to your account for months and cannot be undone early. Request it from the account settings and the break holds until the agreed period ends. Your balance stays with you.
Join BetStop for a Longer Stop
BetStop is the national register, run by the Australian Government through ACMA. The shortest period is 3 months, up to lifetime, and it cannot be shortened. Apply online at betstop.gov.au, which takes about five minutes. betstop.gov.au
Keeping young players out

The Evening You Start Worrying About Someone Else

Worrying that a household account can be opened by someone too young to gamble.

Identity check before the first payout
Registration asks for a date of birth, and 18+ is the line we hold. Proof of identity documents are requested before a first withdrawal, so the name and the age are confirmed rather than assumed.
Filtering on the family device
On a shared phone or computer, a filtering tool can hide gambling sites for every user of the device. Install it together, so nobody in the household needs to feel watched.
Call 1800 858 858 for advice
Choose a quiet hour, speak about what you have noticed rather than what you suspect, and leave blame out of it. The National Gambling Helpline takes calls from relatives as well as players, on 1800 858 858.
An early warning

When the Evening Feels Different

Spotting these small shifts early gives you room to act calmly. A deposit limit or a pause is a clean first step, and it costs nothing to set before the next session.
What to watch for
Read through these and see which ones sound familiar to you.
  • Playing longer than planned, again
  • Chasing a loss the next day
  • Hiding the time spent from family
  • Deposits creeping up without a reason
  • Borrowing money to keep playing
  • Feeling restless on days away from play
  • Talking about the money more than the game
The night you want advice

Reach Out Without Cost or Names

We keep it short and honest, the same way we handle limits in your account.

National Gambling Helpline

The National Gambling Helpline answers around the clock, every day of the year. Players and their families can talk by phone, chat or email, free of charge and in confidence, and find local services. 1800 858 858 gamblinghelponline.org.au

Gamblers Anonymous Australia

Gamblers Anonymous Australia runs peer support meetings for people who gamble and for relatives, held across the country. Meetings let you speak openly with others who understand the situation. gaaustralia.org.au

National Debt Helpline

The National Debt Helpline offers free financial counselling for gambling debt, for players and their families. It answers on weekdays from 9:30 to 16:30 and helps you plan a way through what is owed. ndh.org.au

Six things players ask

One Account Closed, One Register Still Open

If I shut my Spinamba account, does BetStop still cover me?
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Closing your account here only affects this casino. For wider protection, BetStop is the Australian Government register run through ACMA, and signing up there stops licensed online and phone wagering providers from taking your bets or reaching you with marketing.
Can I ask for my exclusion to be shortened once it starts?
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No. Self-exclusion runs for the whole period you chose, and staff cannot lift it early. BetStop sets its own minimum of 3 months, and it may only be cancelled after at least 3 months with a statutory declaration that you have seen a counsellor or a GP.
Who can I call if the person I live with gambles too much?
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The National Gambling Helpline on 1800 858 858 takes calls from relatives as well as players, any hour of any day. Counsellors there offer free chat and email support, self-help tools and a directory of local services near you.
Are the same limit settings there on the mobile version?
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They are. Signing in by email on a phone opens the same account section as on a desktop, so deposit limits, loss limits, session time limits, a cooling-off period and self-exclusion sit in one place, whichever screen you use.
Why does the site need proof that I am 18 or over?
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Casino play here is for adults of 18 and above and nobody younger. Verification asks for proof of identity, proof of address and payment method verification, usually within 14 hours, so the account stays yours and payouts can be released.
Where do I go if I want a different limit than the one I set?
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Return to the same account section and change it there, before the next session rather than after a loss. That keeps the decision in daylight: you choose the figure you can afford as entertainment, then play inside it.